Travel Advisor Resources

Your home base for the latest Benchmark news, offers and resources

Benchmark Leisure Sales Experts

SUYA DAVENPORT
Vice President, Global Sales - Travel Industry
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MARCUS HEMPHILL
Business Transient Sales Manager - Arizona Biltmore

ROBYN GALLEGOS
Director of Leisure Sales - La Quinta & Club

JAY CEDILLO
Director of Business Travel and Leisure Sales- Hotel Valley Ho

RACHELLE VROOM
Business Transient & Leisure Sales Manager - Mountain Shadows Resort
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KATHERINE HAWK
Director of Leisure Sales - Chatham Bars Inn

TYIESHA THAXTON
Director of Leisure Sales - Arizona Biltmore

MASSIMO ROMANO
Senior Business Travel Sales Manager - Hotel Max & Hotel Theodore

ALTHEA ALLEN
Director of Leisure Sales - Naples Grande Beach Resort
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DEBORAH TRAUSSI
Northeast Leisure Sales Representation - Cambridge Beaches

MARLO KLEIN
Senior Leisure Sales Manager - La Cantera Resort & Spa
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AYU PURBASANTI‍
Senior Sales Manager -
Sunshine Suites Resort
Westin Grand Cayman Seven Mile Beach Resort & Spa

Upcoming Events

September23-27: ILTM Americas
October8-10: Pleasant Holidays Roadshow
October 27 –30: TFest
November 11 –14: Signature Travel Network’s Annual Conference

Destinations

INTERNATIONAL

MASSACHUSETTS

MICHIGAN

Pine Mountain Ski & Golf Resort

NEW HAMPSHIRE

Hanover Inn Dartmouth

NEW JERSEY

The Heldrich

NEW YORK

Edith Macy Center

OHIO

The Lytle Park Hotel

OREGON

Our Guide to Local Wanderlust

SUMMER ADVENTURES

Every destination has a unique story to tell. Pack your bags and let the magic of travel lead you to unexpected treasures.

EXPLORE

Partnerships

Benchmark Resorts & Hotels are proud members of the following Travel Marketing Agency Partnerships:

American Express Fine Hotels & Resorts: Boston Harbor Hotel, Arizona Biltmore, Chatham Bars Inn, Inn at Perry Cabin
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American Express The Hotel Collection: Garden of the Gods Resort& Club, Hawks Cay Resort, Hotel Theodore, Hotel Valley Ho, La Quinta Resort& Club, Mountain Shadows, Manor Vail Lodge, Naples Grande Beach Resort, Sanderling Resort, Sentinel, The Lytle Park Hotel, Wayfinder Waikiki, Willows Lodge, Cambridge Beaches, The Westin Grand Cayman Seven Mile Beach Resort& Spa
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Virtuoso: Boston Harbor Hotel, La Cantera Resort & Spa, La Quinta Resort & Club, Mountain Shadows, Arizona Biltmore, Naples Grande Beach Resort, Chatham Bars Inn, Inn at Perry Cabin
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Signature Travel Network: Boston Harbor Hotel, Cambridge Beaches, Hotel Valley Ho, La Cantera Resort & Spa, La Quinta Resort & Club, Mountain Shadows, Sanderling Resort, Skamania Lodge, The Equinox Golf Resort & Spa, Hawks Cay Resort, Arizona Biltmore, Naples Grande Beach Resort, Chatham Bars Inn, Inn at Perry Cabin
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Internova SELECT: Boston Harbor Hotel, Cambridge Beaches, Hawks Cay Resort, Hotel Valley Ho, La Cantera Resort & Spa, La Quinta Resort & Club, Sanderling Resort, The Equinox Golf Resort & Spa, Arizona Biltmore, Chatham Bars Inn, Inn at Perry Cabin
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Ensemble Travel Group: Boston Harbor Hotel, Mountain Shadows, The Westin Grand Cayman Seven Mile Beach Resort & Spa, Arizona Biltmore
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Travel Edge: Boston Harbor Hotel, La Quinta Resort & Club, Cambridge Beaches, Arizona Biltmore
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Chain Codes

About the Benchmark Chain Code:
Benchmark Resorts & Hotels may be found under our “BE” chain code in GDS. As we do manage independent resorts & hotels, some of our properties may be found under affiliate partnerships.

PREFERRED HOTELS & RESORTS: CHAIN CODE "PH"

Chatham Bars Inn, Chatham, Massachusetts
Inn at Perry Cabin, St Michaels, MD
Hawks Cay Resort, Duck Key, Florida
Hanover Inn Dartmouth, Hanover, New Hampshire
Boston Harbor, Boston, Massachusetts
The Wigwam, Litchfield, Arizona

BRAND PARTNERSHIPS:

Arizona Biltmore, Phoenix, Arizona
YOTELPAD Park City, Park City, Utah
Margaritaville Lake Resort, Lake Conroe •l Houston,Montgomery, Texas
Hotel Roanoke and Conference Center, Roanoke, Virginia
Hilton University of Florida Conference Center, Gainesville, Florida
La Quinta Resort & Club, La Quinta, California
The Lytle Park Hotel, Cincinnati, Ohio
Hotel Paradox, Santa Cruz, California
The Westin Grand Cayman Seven Mile Beach Resort & Spa

Commission Statement

Benchmark Resorts & Hotels will pay 10% commission to approved travel agencies for all Eligible Rates worldwide. “Eligible Rates” means certain rate plans communicated to Travel Advisor as commissionable. The Eligible Rate applies to the portion of the room rate paid by the guest. Commission does not apply to incidentals, taxes, mandatory fees, e.g., resort fees or gratuities.
Special discounted rates for travel advisors are non-commissionable.
Commissions for stays at Benchmark Resorts & Hotels will be paid for each night stayed at an Eligible Rate. Back-to-back stays within a 24-hour period at a single resort/hotel are considered one stay. Unless otherwise agreed, Commission is not paid on convention bookings, government rates that are net/non-commissionable, any internet-only (not including brand.com) rate programs, gift cards and rates booked through online travel agencies.
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All commission payment inquiries must be submitted within one year of the guest’s check-out.
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Site Inspection Rates

We encourage our Travel Advisors to visit us at any of our Benchmark Resorts & Hotels and are glad to offer Travel Advisor Site Inspection Rates. This rate is for personal travel only for stays at participating properties and subject to availability. Valid IATAN photo ID required at time of booking and to be presented at check-in. Rates cannot be combined with any other offer. Additional restrictions may apply. Maximum three (3) night stay.Travel Advisor Offers You are the best at what you do and now it’s time to become even better! The best advice comes from experience.

Travel Advisor Offers

YOU ARE THE BEST AT WHAT YOU DO AND NOW IT’S TIME TO BECOME EVEN BETTER! THE BEST ADVICE COMES FROM EXPERIENCE.

DISCOVER CAMBRIDGE BEACHES IN BERMUDA

TRAVEL ADVISOR OFFER

DON'T TAKE OUR WORD FOR IT... WE INVITE OUR TRAVEL ADVISOR COMMUNITY TO COME EXPERIENCE CAMBRIDGE BEACHES AND BERMUDA WITH EXCLUSIVE RATES STARTING AT $199 PER NIGHT. STAY IN A REIMAGINED DELUXE WATER VIEW ROOM OR ONE-BEDROOM SUITE MUST PRESENT VALID IATAN ID UPON CHECK-IN TO RECEIVE SPECIAL TRAVEL ADVISOR RATE.

LEARN MORE

WESTIN GRAND CAYMAN SEVEN MILE BEACH RESORT & SPA

TRAVEL ADVISOR OFFER

TAKE ADVANTAGE OF OUR TRAVEL ADVISOR APPRECIATION RATE, CURATED WITH YOU IN MIND, FOR THIS SUMMER!
$299.00 PER ROOM, PER NIGHT - SUBJECT TO SERVICE FEES AND TAXES.
AVAILABLE FROM AUGUST 15 TO SEPTEMBER 30, 2024

TO BOOK PLEASE CONTACT THE RESORT DIRECTLY AT ayu.purbasanti@pyramidglobal.com
BOOKING RESTRICTIONS: RATE NOT COMBINABLE WITH OTHER PROMOTIONS. ADVANCE RESERVATIONS ARE REQUIRED, RATE DOES NOT APPLY TO GROUPS. RATE LISTED PER ROOM, PER NIGHT, SINGLE OR DOUBLE OCCUPANCY, AND EXCLUSIVE OF TAXES, GRATUITIES AND OTHER CHARGES UNLESS OTHERWISE NOTED. AVAILABLE FOR OUR ISLAND ROOM CATEGORY. UPGRADE UPON AVAILABILITY AT TIME OF CHECK-IN.

ARIZONA BILTMORE

TRAVEL ADVISOR OFFER

ATTENTION TRAVEL AGENTS! WE ARE DELIGHTED TO PRESENT AN EXTRAORDINARY OPPORTUNITY TO ENJOY A 50% DISCOUNT ON STAYS AT THE ICONIC ARIZONA BILTMORE THROUGH SEPTEMBER 30, 2024. DISCOVER A UNIQUE BLEND OF HISTORIC CHARM AND CONTEMPORARY SOPHISTICATION.

SPECIAL OFFER DETAILS: 50% OFF STANDARD ROOM RATES | COMPLIMENTARY RESORT FEE INCLUDED | FREE PARKING FOR THE DURACTION OF THE STAY | BOOKING CODE: SRP CODE TR1

FOR MORE INFORMATION, PLEASE CONTACT: TYIESHA THAXTON AT Tyiesha.Thaxton@arizonabiltmore.com

Awards

Benchmark Resorts & Hotels and Gemstone Collection is committed to providing a truly remarkable guest experience at every level. Combined, its exclusive portfolio of properties has been honored with some of the industry's most prestigious awards, garnering the respect and recognition from past guests, the media and its hospitality peers.