Travel Advisor Resources
Your home base for the latest Benchmark news, offers and resources
Benchmark Leisure Sales Experts
SUYA DAVENPORT
Vice President, Global Sales - Travel Industry
FABIOLA SOTOMAYOR POMARES
Director of Leisure Travel Industry Sales - Turtle Bay Resort
ROBYN GALLEGOS
Director of Leisure Sales - La Quinta & Club
DIANA CAREY
Director of Sales & Marketing -
YOTELPAD Park City
JAY CEDILLO
Director of Business Travel and Leisure Sales- Hotel Valley Ho
RACHELLE VROOM
Business Transient & Leisure Sales Manager - Mountain Shadows Resort
NICHOLAS LOPEZ
Leisure Sales Manager - Turtle Bay Resort
RACHELE BRIANA
Business & Leisure Travel Sales Manager - Boston Harbor Hotel
DEBORAH TRAUSSI
Northeast Leisure Sales Representation - Hawks Cay Resort, Cambridge Beaches & Equinox Resort
CAROL SAGE
Southeast Leisure Sales Representation - Hawks Cay Resort & Sanderling Resort
LEIGH SHARKEY
Senior Leisure Sales Manager -
Turtle Bay Resort
Upcoming Events
ILTM North America – Baha Mar, Bahamas; September 18-21,2023
Signature Travel Annual Conference – Las Vegas; November 6-9, 2023
Destinations
ARIZONA
FLORIDA
GEORGIA
- Lanier Island Resort
HAWAII
- Turtle Bay Resort
- Ocean Bungalows at Turtle Bay Resort
INDIANA
INTERNATIONAL
LOUISIANA
MAINE
MASSACHUSETTS
MICHIGAN
NEW HAMPSHIRE
NEW JERSEY
NEW YORK
NORTH CAROLINA
TENNESSEE
TEXAS
- La Cantera Resort & Spa
- Texas A&M Hotel and Conference Center
- Margaritaville Lake Resort, Lake Conroe-Houston
WASHINGTON
WEST VIRGINIA
WISCONSIN
WYOMING
Partnerships
Benchmark Resorts & Hotels are proud members of the following Travel Marketing Agency Partnerships:
- American Express Fine Hotels & Resorts: Boston Harbor Hotel, Turtle Bay Resort
- American Express The Hotel Collection: Hawks Cay Resort, La Quinta Resort & Club, Mountain Shadows, Manor Vail Lodge, Sanderling Resort, Willows Lodge, Hotel Valley Ho, The Lytle Park Hotel, Sentinel, Cambridge Beaches, and Westin Grand Cayman Seven Mile Beach
- Virtuoso: Boston Harbor Hotel, La Cantera Resort & Spa, La Quinta Resort & Club, Mountain Shadows and The Preserve Sporting Club & Residences
- Signature Travel Network: Boston Harbor Hotel, Cambridge Beaches, Hotel Valley Ho, La Cantera Resort & Spa, La Quinta Resort & Club, Mountain Shadows, Sanderling Resort, Skamania Lodge, The Equinox Golf Resort & Spa, Turtle Bay Resort, and Hawks Cay Resort
- Internova SELECT: Boston Harbor Hotel, Cambridge Beaches, Hawks Cay Resort, Hotel Valley Ho, La Cantera Resort & Spa, La Quinta Resort & Club, Sanderling Resort, The Equinox Golf Resort & Spa and Turtle Bay Resort
- Ensemble Travel Group: Boston Harbor Hotel, Mountain Shadows and Turtle Bay Resort
- Travel Edge: Boston Harbor Hotel, La Quinta Resort & Club, Turtle Bay Resort and Cambridge Beaches
Chain Codes
About the Benchmark Chain Code:
Benchmark Resorts & Hotels may be found under our “BE” chain code in GDS. As we do manage independent resorts & hotels, some of our properties may be found under affiliate partnerships.
PREFERRED HOTELS & RESORTS: CHAIN CODE "PH"
- The Preserve Sporting Club and Residences
- Hawks Cay Resort, Duck Key, Florida
- Boston Harbor, Boston, Massachusetts
- The Wigwam, Litchfield, Arizona
TRAVELCLICK: CHAIN CODE "WV"
- Legacy Lodge Lake Lanier, Buford, Georgia
BRAND PARTNERSHIPS:
- YOTELPAD Park City, Park City, Utah
- Margaritaville Lake Resort, Lake Conroe •l Houston,Montgomery, Texas
- Hotel Roanoke and Conference Center, Roanoke, Virginia
- Hilton University of Florida Conference Center, Gainesville, Florida
- La Quinta Resort & Club, La Quinta, California
- The Lytle Park Hotel, Cincinnati, Ohio
Commission Statement
- Benchmark Resorts & Hotels will pay 10% commission to approved travel agencies for all Eligible Rates worldwide. “Eligible Rates” means certain rate plans communicated to Travel Advisor as commissionable. The Eligible Rate applies to the portion of the room rate paid by the guest. Commission does not apply to incidentals, taxes, mandatory fees, e.g., resort fees or gratuities.
- Special discounted rates for travel advisors are non-commissionable.
- Commissions for stays at Benchmark Resorts & Hotels will be paid for each night stayed at an Eligible Rate. Back-to-back stays within a 24-hour period at a single resort/hotel are considered one stay. Unless otherwise agreed, Commission is not paid on convention bookings, government rates that are net/non-commissionable, any internet-only (not including brand.com) rate programs, gift cards and rates booked through online travel agencies.
- All commission payment inquiries must be submitted within one year of the guest’s check-out.
Site Inspection Rates
We encourage our Travel Advisors to visit us at any of our Benchmark Resorts & Hotels and are glad to offer Travel Advisor Site Inspection Rates. This rate is for personal travel only for stays at participating properties and subject to availability. Valid IATAN photo ID required at time of booking and to be presented at check-in. Rates cannot be combined with any other offer. Additional restrictions may apply. Maximum three (3) night stay.Travel Advisor Offers You are the best at what you do and now it’s time to become even better! The best advice comes from experience.
Awards
Benchmark Resorts & Hotels and Gemstone Collection is committed to providing a truly remarkable guest experience at every level. Combined, its exclusive portfolio of properties has been honored with some of the industry's most prestigious awards, garnering the respect and recognition from past guests, the media and its hospitality peers.
